Within the UAE
You can request the return or exchange of any product within 10 days from the delivery date within the UAE, provided they are sent back in original packing and in a resell-able condition.
The refund process will start around 20 days after checking the return has been correctly followed and that the returned goods are in the same condition as left. Please note that it may then take up to 15 days for the money to be credited into your account.
Contact our customer care at firstname.lastname@example.org for any inquiries.